# 9.2) Coupons # Coupon Coupons are typically provided by restaurant in the form of a digital voucher that customers can redeem during their online order. This include discounts on specific menu items, percentage-off deals, offers, or other promotional incentives.   ![Coupon in frontend panel](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/9303e355-e481-492f-bd71-a09d0e0bdbfc/4598ecd3-67e4-4ad3-ae7e-e5f2cb40dc64/image.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20261107%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20261107T093000Z&X-Amz-Expires=86400&X-Amz-Signature=0cb24b0393c71d9a6ec4124a94cf7702b152d894b70c86c2a38736249462d43a&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject) :::info *Customers can apply only one coupon at a time.* ::: ### How to create coupon? To create a coupon, follow the given steps - **Step 1 -** From `promotion` section → select `coupon` → `add new coupon` ![Adding Coupon](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/9303e355-e481-492f-bd71-a09d0e0bdbfc/89092da1-2cba-4775-87cf-58a4598fb737/Untitled%20%281920%20%C3%97%201020%20px%29%20%2816%29.gif?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20261107%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20261107T093000Z&X-Amz-Expires=86400&X-Amz-Signature=7f8095ee8e73dfb8834659ff28e478b7f67f3ed484479f07aa221ea3b7eac470&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject) :::info *Special discounts and coupons cannot be applied at the same time. If a customer applies a coupon, special discount is automatically removed.* ::: **Step 2 -** Mention the **required details** and enable coupon’s `status` → `submit` ![Adding Coupon](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/9303e355-e481-492f-bd71-a09d0e0bdbfc/b34b4add-e14f-46c3-9054-9823a01e395e/Untitled%20%28800%20%C3%97%201600%20px%29.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20261107%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20261107T093000Z&X-Amz-Expires=86400&X-Amz-Signature=cc8f13063096f44e2751ba6ba1b50aa2f2fa1af95480e4ce487e49b2fb4232e1&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =416x832") :::success ***Result → A new coupon is created successfully*** ::: --- --- **Documents** - [0.Online Ordering - Quick Guide](https://foodship.getoutline.com/s/online-ordering-system-knowledge-base/doc/0online-ordering-quick-guide-FMgH6zFY9W) - [1. Login FOS - Admin Panel](https://foodship.getoutline.com/s/online-ordering-system-knowledge-base/doc/1-login-fos-admin-panel-Skt7YydsF5) - [2. General Setup](https://foodship.getoutline.com/s/online-ordering-system-knowledge-base/doc/2-general-setup-kew9DMrGht) - [3. Manage Delivery Area](https://foodship.getoutline.com/s/online-ordering-system-knowledge-base/doc/3-manage-delivery-area-bn1fOkeMYS) - [4. Tax & Additional Charge](https://foodship.getoutline.com/s/online-ordering-system-knowledge-base/doc/4-tax-additional-charge-malkEgk2AH) - [5. Tips](https://foodship.getoutline.com/s/online-ordering-system-knowledge-base/doc/5-tips-Y6LyPmZETz) - [6. Manage Menu](https://foodship.getoutline.com/s/online-ordering-system-knowledge-base/doc/6-manage-menu-zX8oMctMPB) - [7. Update or change prices in the menu](https://foodship.getoutline.com/s/online-ordering-system-knowledge-base/doc/7-update-or-change-prices-in-the-menu-BPzlhIsf7b) - [8. CMS pages](https://foodship.getoutline.com/s/online-ordering-system-knowledge-base/doc/8-cms-pages-0yoF6aAMGG) - [9. Discounts & Offers](https://foodship.getoutline.com/s/online-ordering-system-knowledge-base/doc/9-discounts-offers-z8Iffn7PJd) - [10. Manage Orders](https://foodship.getoutline.com/s/online-ordering-system-knowledge-base/doc/10-manage-orders-4123SC9NY3) - [11. Manage Reservations](https://foodship.getoutline.com/s/online-ordering-system-knowledge-base/doc/11-manage-reservations-w7mRZ35VEb) - [12. QR Code Order - Dine in](https://foodship.getoutline.com/s/online-ordering-system-knowledge-base/doc/12-qr-code-order-dine-in-o2Uv4qt0pN) - [13. Gift vouchers](https://foodship.getoutline.com/s/online-ordering-system-knowledge-base/doc/13-gift-vouchers-5tVQCsNxnz) - [14. Sales Off](https://foodship.getoutline.com/s/online-ordering-system-knowledge-base/doc/14-sales-off-rUhrdhB0nN) - [15. Pop Up Alert](https://foodship.getoutline.com/s/online-ordering-system-knowledge-base/doc/15-pop-up-alert-qARA4YvKfF) - [16. Publish an Events](https://foodship.getoutline.com/s/online-ordering-system-knowledge-base/doc/16-publish-an-events-Pv1CP6Ov4u) - [17. Website Setup & Management](https://foodship.getoutline.com/s/online-ordering-system-knowledge-base/doc/17-website-setup-management-MwB1N5K3rX) - [18. New Roles](https://foodship.getoutline.com/s/online-ordering-system-knowledge-base/doc/18-new-roles-fixLpvQYWo) - [19. Manage Customers](https://foodship.getoutline.com/s/online-ordering-system-knowledge-base/doc/19-manage-customers-xGmd7MeEKv) - [20. Master Settings](https://foodship.getoutline.com/s/online-ordering-system-knowledge-base/doc/20-master-settings-uE2x75KsKR) - [21. Printer Setup](https://foodship.getoutline.com/s/online-ordering-system-knowledge-base/doc/21-printer-setup-WYN4rGOWif) - [22. Foodship's ORA app](https://foodship.getoutline.com/s/online-ordering-system-knowledge-base/doc/22-foodships-ora-app-J9D3uvHEKl) - [23. Stripe Setup](https://foodship.getoutline.com/s/online-ordering-system-knowledge-base/doc/23-stripe-setup-RDAuPDxhZ0) - [24. Theme Settings](https://foodship.getoutline.com/s/online-ordering-system-knowledge-base/doc/24-theme-settings-J4qpRH9YUa) - [25. Admin Login/Order notification email.](https://foodship.getoutline.com/s/online-ordering-system-knowledge-base/doc/25-admin-loginorder-notification-email-amzjyN58h1) - [26. Ordering/Rearranging Menu](https://foodship.getoutline.com/s/online-ordering-system-knowledge-base/doc/26-orderingrearranging-menu-ncKeLkPrv6) - [27. Loyalty/Rewards Points](https://foodship.getoutline.com/s/online-ordering-system-knowledge-base/doc/27-loyaltyrewards-points-xltr5dnKTz) - [28. Get a Google Maps API Key](https://foodship.getoutline.com/s/online-ordering-system-knowledge-base/doc/28-get-a-google-maps-api-key-fw3pwhC38t) - [29. Stripe 2.0](https://foodship.getoutline.com/s/online-ordering-system-knowledge-base/doc/29-stripe-20-bZxgD8MgKu) - [30. Square Up 2.0](https://foodship.getoutline.com/s/online-ordering-system-knowledge-base/doc/30-square-up-20-5p04cl6eDY) - [31. Theme Settings](https://foodship.getoutline.com/s/online-ordering-system-knowledge-base/doc/31-theme-settings-cvU3f9aYjy) - [32. How to Get Google Review Embed Code from Featurable ?](https://foodship.getoutline.com/s/online-ordering-system-knowledge-base/doc/32-how-to-get-google-review-embed-code-from-featurable-Fz2KXvhRSc)