# How to delete or void an item from ticket?

From your Foodship POS frontend login, users can easily delete or void items.

* **Delete an item:** The user or employee can delete an item when KOT is not printed *(an item not submitted to the kitchen)* 
* **Void an item**: The user or employee can void an item when KOT is already generated or printed. (*an item that has already been submitted to the kitchen cannot be deleted; it can only be voided.)* 

  Voiding an item prints another docket in the kitchen, informing the kitchen staff not to prepare this item.

## Delete Items

Chosen Items that are not submitted to the kitchen can be deleted by simply clicking on the item you want to delete → and selecting the `delete` button

 ![Delete Button](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/9303e355-e481-492f-bd71-a09d0e0bdbfc/77febc84-e155-4a4c-ba8f-a89206f4cbfb/image.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20261021%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20261021T004500Z&X-Amz-Expires=86400&X-Amz-Signature=e4164184aa8230e683bd7d0325ab855ef4c04e3f2003d597e5934688bf6b69e5&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =442x406")


## Void Items

To remove selected items that are already submitted to the kitchen - select the item you want to remove → click on `void` button on the screen

 ![Void Items](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/9303e355-e481-492f-bd71-a09d0e0bdbfc/e70a68f7-cc23-448f-867a-d833acbb2a55/image.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20261021%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20261021T004500Z&X-Amz-Expires=86400&X-Amz-Signature=41ee9c049a8d341bab13e444136d65311bb959c0ceaa09f87e79517a0693898b&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =442x337")



:::info
*Users can also void the item of QR code orders*

:::

---

**Documents**

- [POS - App Login](https://foodship.getoutline.com/s/point-of-sale-knowledge-base/doc/pos-app-login-4DzM9kIPXL)
- [POS-Front House](https://foodship.getoutline.com/s/point-of-sale-knowledge-base/doc/pos-front-house-eTfDrSTWrv)
- [Floors and Tables](https://foodship.getoutline.com/s/point-of-sale-knowledge-base/doc/floors-and-tables-YMYZouUSLo)
- [Work Period](https://foodship.getoutline.com/s/point-of-sale-knowledge-base/doc/work-period-iWxNUU86bz)
- [Tickets](https://foodship.getoutline.com/s/point-of-sale-knowledge-base/doc/tickets-LLMZAYCm46)
- [Menu Action](https://foodship.getoutline.com/s/point-of-sale-knowledge-base/doc/menu-action-6zT87Xk9gi)
- [Online Orders](https://foodship.getoutline.com/s/point-of-sale-knowledge-base/doc/online-orders-Z2UGGFHRhS)
- [Back Office / Admin Panel](https://foodship.getoutline.com/s/point-of-sale-knowledge-base/doc/back-office-admin-panel-Z7v11Bxoa0)
- [QR Code - Dine in](https://foodship.getoutline.com/s/point-of-sale-knowledge-base/doc/qr-code-dine-in-OmOJDDEoM2)
- [Inventory](https://foodship.getoutline.com/s/point-of-sale-knowledge-base/doc/inventory-93qJngeb80)
- [Menu Categories](https://foodship.getoutline.com/s/point-of-sale-knowledge-base/doc/menu-categories-SHoQVpAOSF)
- [Menu](https://foodship.getoutline.com/s/point-of-sale-knowledge-base/doc/menu-L9cnpy5xRP)
- [Reporting](https://foodship.getoutline.com/s/point-of-sale-knowledge-base/doc/reporting-nsuC1cLB2s)
- [Cashdrop](https://foodship.getoutline.com/s/point-of-sale-knowledge-base/doc/cashdrop-NMgBkKtMqf)
- [Expense](https://foodship.getoutline.com/s/point-of-sale-knowledge-base/doc/expense-2ixfPCm1ch)
- [Discount](https://foodship.getoutline.com/s/point-of-sale-knowledge-base/doc/discount-QOns4532Gn)
- [Tax and Surcharge](https://foodship.getoutline.com/s/point-of-sale-knowledge-base/doc/tax-and-surcharge-iqdOftII3T)
- [Add an Employee](https://foodship.getoutline.com/s/point-of-sale-knowledge-base/doc/add-an-employee-4eBLZYTaoC)
- [Employee Rostering](https://foodship.getoutline.com/s/point-of-sale-knowledge-base/doc/employee-rostering-YhKZuYjerY)
- [POS - Backoffice Setting](https://foodship.getoutline.com/s/point-of-sale-knowledge-base/doc/pos-backoffice-setting-yTocM858Ff)
- [POS- Printer grouping tags](https://foodship.getoutline.com/s/point-of-sale-knowledge-base/doc/pos-printer-grouping-tags-08sukBVGsb)
- [Item Reporting by Tags](https://foodship.getoutline.com/s/point-of-sale-knowledge-base/doc/item-reporting-by-tags-dfKNDEU9Go)
- [Reprint KOT - Print Queue](https://foodship.getoutline.com/s/point-of-sale-knowledge-base/doc/reprint-kot-print-queue-WhPI0ygqHu)
- [Stripe API Key Integration in Foodship POS](https://foodship.getoutline.com/s/point-of-sale-knowledge-base/doc/stripe-api-key-integration-in-foodship-pos-3MuW3BHbu2)
- [Tyro setup in POS](https://foodship.getoutline.com/s/point-of-sale-knowledge-base/doc/tyro-setup-in-pos-6APxPAfFuE)
- [Generate API keys in the Stripe Payment Gateway](https://foodship.getoutline.com/s/point-of-sale-knowledge-base/doc/generate-api-keys-in-the-stripe-payment-gateway-ijWpsdeZW2)
- [Enable Apple pay | Google pay in Stripe](https://foodship.getoutline.com/s/point-of-sale-knowledge-base/doc/enable-apple-pay-google-pay-in-stripe-gxfKhRkhCN)
- [How to Connect Your Printer to WiFi?](https://foodship.getoutline.com/s/point-of-sale-knowledge-base/doc/how-to-connect-your-printer-to-wifi-QBLTv58goy)